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ease}._backBtn_1jg5y_103:hover{background:#e8e6e01a;color:var(--color-text-primary)}._cardContainer_1jg5y_137,._ticketsWidgetContainer_1jg5y_139{background:#09140ee0;border:1px solid rgba(232,230,224,.08);border-radius:18px;padding:1.5rem;margin-bottom:1.5rem;box-shadow:0 18px 40px #0f0f106b;position:relative;overflow:hidden;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);transition:transform .3s ease,box-shadow .3s ease}._cardContainer_1jg5y_137:hover,._ticketsWidgetContainer_1jg5y_139:hover{transform:scale(1.02);box-shadow:0 22px 48px #0f0f1080,0 0 28px #10b98124}._cardContainer_1jg5y_137:before{content:"";position:absolute;top:0;left:0;right:0;height:150px;background:linear-gradient(180deg,rgba(244,63,94,.05) 0%,transparent 100%);pointer-events:none}._cardHeader_1jg5y_201,._ticketsWidgetHeader_1jg5y_203{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.5rem;padding-bottom:1rem;border-bottom:1px solid rgba(232,230,224,.05)}._cardHeaderLeft_1jg5y_221{display:flex;align-items:center;gap:.5rem}._cardTitle_1jg5y_233{color:var(--color-accent);font-size:1.1rem;font-weight:600;margin:0}._replyBadge_1jg5y_247{background:#22c55e1a;color:var(--color-accent);border:1px solid rgba(34,197,94,.2);padding:.3rem .75rem;border-radius:20px;font-size:.75rem;font-weight:500}._ticketTotal_1jg5y_267{color:#a1a1aa;font-size:.9rem}._form_1jg5y_277{display:flex;flex-direction:column;gap:1.25rem}._errorBanner_1jg5y_289{background:#10b9811a;color:var(--color-accent);padding:.75rem 1rem;border-radius:8px;font-size:.9rem;border:1px solid rgba(16,185,129,.2)}._errorBanner_1jg5y_289 a{color:#fca5a5;text-decoration:underline;font-weight:600}._successBanner_1jg5y_319{display:flex;align-items:center;gap:.5rem;background:#22c55e1a;color:var(--color-accent);padding:.75rem 1rem;border-radius:8px;font-size:.9rem;border:1px solid rgba(34,197,94,.2)}._inputGroup_1jg5y_343{display:flex;flex-direction:column;gap:.5rem}._inputGroup_1jg5y_343 label{color:#e5e7eb;font-size:.85rem;font-weight:500;display:flex;align-items:center;gap:.4rem}._requiredStar_1jg5y_373{color:var(--color-accent)}._selectWrapper_1jg5y_381{position:relative}._selectIcon_1jg5y_389{position:absolute;right:1rem;top:50%;transform:translateY(-50%);color:#71717a;pointer-events:none}._inputGroup_1jg5y_343 select,._inputGroup_1jg5y_343 input[type=text],._inputGroup_1jg5y_343 textarea{width:100%;background:#18181c;color:var(--color-text-primary);border:1px solid rgba(232,230,224,.1);border-radius:8px;padding:.85rem 1rem;font-size:.95rem;outline:none;transition:border-color .2s;font-family:inherit;appearance:none}._inputGroup_1jg5y_343 select:focus,._inputGroup_1jg5y_343 input[type=text]:focus,._inputGroup_1jg5y_343 textarea:focus{border-color:var(--color-accent)}._fileUploadWrapper_1jg5y_451{display:flex;align-items:center;gap:1rem;background:#18181c;border:1px solid rgba(232,230,224,.1);border-radius:8px;padding:.5rem}._chooseFileBtn_1jg5y_471{display:flex;align-items:center;gap:.5rem;background:#27272a;color:var(--color-text-primary);border:none;padding:.5rem 1rem;border-radius:6px;font-size:.85rem;cursor:pointer;transition:background .2s}._chooseFileBtn_1jg5y_471:hover{background:#3f3f46}._fileNameText_1jg5y_507{color:#a1a1aa;font-size:.85rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:60%}._uploadHint_1jg5y_525{color:#71717a;font-size:.75rem;margin-top:.2rem}._submitBtn_1jg5y_537{background:linear-gradient(135deg,var(--color-accent),#9333ea);color:var(--color-text-primary);border:none;border-radius:8px;padding:.9rem 1.5rem;font-size:1rem;font-weight:600;cursor:pointer;transition:transform .2s,box-shadow .2s,opacity .2s;margin-top:.5rem;box-shadow:0 4px 15px #f43f5e33}._submitBtn_1jg5y_537:hover:not(:disabled){opacity:.9;transform:translateY(-1px);box-shadow:0 6px 20px #f43f5e4d}._submitBtn_1jg5y_537:disabled{background:#27272a;color:#71717a;cursor:not-allowed;box-shadow:none}._quickTipsBox_1jg5y_591{margin-top:1.5rem;background:#09140ee0;border:1px solid rgba(232,230,224,.05);border-radius:12px;padding:1.25rem}._tipsTitle_1jg5y_607{color:#fb923c;font-size:.9rem;margin:0 0 .75rem;font-weight:600}._tipsList_1jg5y_621{margin:0;padding:0 0 0 1.2rem;color:#a1a1aa;font-size:.85rem;line-height:1.7}._dangerTip_1jg5y_637{color:var(--color-accent)}._ticketList_1jg5y_649{display:flex;flex-direction:column;gap:.75rem}._emptyState_1jg5y_661{text-align:center;padding:2rem 1rem}._emptyText_1jg5y_671{color:#71717a;font-size:.95rem;margin:0}._skeletonContainer_1jg5y_683{display:flex;flex-direction:column;gap:.5rem}._skeletonLine_1jg5y_695{height:60px;background:#e8e6e00d;border-radius:8px;animation:_pulse_1jg5y_1 2s infinite ease-in-out}@keyframes _pulse_1jg5y_1{0%{opacity:.5}50%{opacity:1}to{opacity:.5}}._ticketItem_1jg5y_721{background:#18181c;border:1px solid rgba(232,230,224,.05);border-radius:8px;overflow:hidden;transition:border-color .2s}._ticketSummary_1jg5y_737{display:flex;justify-content:space-between;align-items:center;padding:1rem 1.25rem;cursor:pointer}._ticketSubjectContainer_1jg5y_753{display:flex;flex-direction:column;gap:.2rem}._ticketSubject_1jg5y_753{color:#e5e7eb;font-size:.95rem;font-weight:500}._ticketType_1jg5y_777{color:#71717a;font-size:.8rem}._ticketRight_1jg5y_787{display:flex;align-items:center;gap:1rem;color:#71717a}._statusBadge_1jg5y_801{font-size:.75rem;font-weight:600;padding:.2rem .6rem;border-radius:12px}._open_1jg5y_815{background:#f43f5e1a;color:var(--color-accent)}._answered_1jg5y_825{background:#22c55e1a;color:var(--color-accent)}._closed_1jg5y_835{background:#a1a1aa1a;color:#a1a1aa}._ticketDetails_1jg5y_845{padding:1.25rem;border-top:1px solid rgba(232,230,224,.05);background:#141418;display:flex;flex-direction:column;gap:1rem}._detailRow_1jg5y_863{display:flex;align-items:center;gap:.5rem;font-size:.85rem}._detailLabel_1jg5y_877{color:#71717a}._detailValue_1jg5y_885{color:#a1a1aa}._messageBlock_1jg5y_893{background:#0f0f1033;padding:1rem;border-radius:8px}._messageText_1jg5y_905{color:#e5e7eb;font-size:.9rem;line-height:1.6;white-space:pre-wrap}._screenshotPreview_1jg5y_919{margin-top:1rem;padding-top:1rem;border-top:1px solid rgba(232,230,224,.05)}._screenshotPreview_1jg5y_919 a{display:inline-flex;align-items:center;color:#9333ea;font-size:.85rem;text-decoration:none;font-weight:500;transition:color .2s}._screenshotPreview_1jg5y_919 a:hover{color:#a855f7}._replyBlock_1jg5y_959{background:#9333ea1a;border-left:3px solid #9333ea;padding:1rem;border-radius:0 8px 8px 0}._replyLabel_1jg5y_973{color:#c084fc;font-size:.85rem;font-weight:600;margin-bottom:.5rem}._replyText_1jg5y_987{color:#f3e8ff;font-size:.9rem;line-height:1.5;white-space:pre-wrap}